As a Customer Success Manager, you will partner with Velocity & Emerging Enterprise Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions. You will use Gainsight and leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude and provide expertise to help customers derive valuable insights from our highly technical product.
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The Aftermarket Account Program Manager for Data Center initiatives is responsible for managing and optimizing the aftermarket performance and satisfaction for their key account. This role involves developing strategic relationships to ensure data center needs are met effectively, and driving performance improvements. The Aftermarket Account Program Manager acts as a liaison between the client and internal teams to address issues, implement solutions, and deliver high-value services.